You can reach the First Volunteer Customer Care Center toll free at 1-866-668-4700, from 8:30 a.m. (EDT) until 5:30 p.m. (EDT); by filing out this form, or by stopping by any of our 24 branch locations.
Please use this form to send us questions, comments, and feedback.
Your e-mail will be directed to the most appropriate person and answered within one business day.
While most questions and comments can be resolved through e-mail, call us at 866-668-4700 if any of the following situations apply:
Call about issues that require immediate attention or involve sensitive information such as:
- Enroll in Telephone Banking
- Lost or stolen items like credit cards, checks and debit cards
- Identity theft
- Fraudulent transactions
- User names and passwords
- Account numbers and balances
- Transactions information
- Social security numbers
- To request a copy of your Customer Credit Card Agreement