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Apr 23, 2014

Contact Us


You can reach the First Volunteer Customer Care Center toll free at 1-866-668-4700, from 8:30 a.m. (EDT) until 5:30 p.m. (EDT); by filing out this form, or by stopping by any of our 24 branch locations.

Please use this form to send us questions, comments, and feedback.
Your e-mail will be directed to the most appropriate person and answered within one business day.
While most questions and comments can be resolved through e-mail, call us at 866-668-4700 if any of the following situations apply:

Call about issues that require immediate attention or involve sensitive information such as:

  • Enroll in Telephone Banking
  • Lost or stolen items like credit cards, checks and debit cards
  • Identity theft
  • Fraudulent transactions
  • User names and passwords
  • Account numbers and balances
  • Transactions information
  • Social security numbers
  • To request a copy of your Customer Credit Card Agreement
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