The following reasons would cause your CheckCard to not work properly:
The following reasons would cause you not to have access to your Internet Banking account:
Remember, you can always request to have your password reset via the Internet, or calling 1-866-668-4700.
If you haven’t accessed your Telephone Banking account in some time, then it may be disabled. This can be corrected by calling your First Volunteer Bank location, and requesting that your account be reset.
You must receive an email enrollment confirmation before you can log in. Normally it will require one business day to complete the enrollment process.
Forgotten debit/check card PIN: You may call (800)567-3451 to have your PIN reset; or you can visit your First Volunteer Bank location and request a new PIN number.
Forgotten Telephone Banking: Please visit or call your First Volunteer Bank location and request your Telephone Banking PIN be reset
Report the card to at 1–800-554-8969.
Still have questions?
Visit one of our convenient branch locations or call us Toll Free at (866)668-4700.