Online Security


Protect Your Personal and Financial Information Tips:

  • –  Protect your computer with anti-virus software and update it regularly.
  • –  Memorize your passwords and PINs instead of writing them down.
  • –  Use complex passwords that contain alphabetic and numeric characters, as well as punctuation and random capitalization.
  • –  Never share your passwords and PINs with anyone.
  • –  Change your password on a regular basis.
  • –  Avoid obvious passwords or PINs, such as your zip code or year of birth, and never use personal information, such as your Social Security number.
  • –  Make sure your Internet browsing session is secure.  You can tell your data is being protected when you see a URL that begins with “https”.  You should also see a padlock or key graphic, either locked or unlocked.

 

Internet Banking Security Tips:

  • –  Do not leave your computer unattended.
  • –  Do not use public computers for banking activities.
  • –  Never share your passwords with anyone.
  • –  Log off and close your browser when your banking activities are complete.  Your Internet Banking session will end if there is no activity within your Internet Banking browser window for 10 minutes.

 

Secure E-mail Correspondence:

Secure e-mails to First Volunteer Bank can be accessed through the Message Center within your Internet Banking account.  To send us a secure e-mail, log into your Internet Banking account and select “SEND A MESSAGE”.

 

 

Online Browsing and Shopping Security Tips:

  • –  Make sure your Web browser and anti-virus software is up to date.
  • –  Beware of suspicious or unfamiliar websites.
  • –  Do not download software or files from unfamiliar sites.
  • –  Limit your online shopping to retailers and services you know and trust.
  • –  Use only secure websites for shopping, banking, or entering personal data; check for a URL that begins with “https” and a padlock or key graphic, either locked or unlocked.
  • –  Obvious typos and other errors are often the mark of fraudulent websites.  Be on the lookout for typos or grammatical errors, awkward writing and poor visual design.
  • –  Ignore unsolicited pop-ups, particularly if they ask for personal information.  Pop-ups may cause you to inadvertently download spyware or malicious software.
  • –  Take steps to avoid downloading spyware and other invasive software.

 

E-mail Security Tips:

  • –  Be wary of unsolicited e-mails; they may contain harmful viruses.
  • –  Be wary of unsolicited e-mails containing attached files or links; they may contain harmful viruses.
  • –  Never respond to unsolicited e-mails asking for personal information; they are likely scams.
  • –  Do not respond to e-mail that may warn of dire consequences if you do not respond or validate your information immediately.  Contact the company to confirm the e-mail’s validity using a telephone number or website you know to be genuine.  Clicking on a link could give a criminal access to your personal information.
  • –  Obvious typos and other errors are often the mark of fraudulent e-mails.  Be on the lookout for typos or grammatical errors, awkward writing and poor visual design.
  • –  Remember that First Volunteer Bank will never send unsolicited e-mails asking you to provide, verify or update personal or account information; such as passwords, PINs, credit or debit card numbers, Social Security numbers, or other confidential information.